ansys wb 12: unable to start the mechanical editor. aiuto!

[carlo.giovannini83]

hi to everyone, I’m trying to start using the new version ansys workbench 12 but after doing the installation I create my geometry in designmodeler and when I try to get into mesh it gives me the following error:unable to start the mechanical editor, and there appears a quick window that closes itself with written ansyswbu.exe encountered a problem. a disgnostric file has been written: c:\docume~1\carlo\impost~1\temp\ansyswbdumpfile.dmp
but I can't find the file in question and neither can the folder impost under carlo...
I don't know what to do and where the problem is, I ask you please help me...
Thank you very much
car

 

[carlo.giovannini83]

ah, I forgot to say that it should not be a license problem because they are all active and running

 

[carlo.giovannini83]

this is the answer I was given in an emerican forum:
from the ansys r12 knowledge base, it looks like you will have to uninstall/remove your existing video drivers, restart your pc and install the latest video driver version.
Has anyone had this problem yet or can you give me any advice?
Thank you.

 

[carlo.giovannini83]

I don't know why but uninstall the video card drivers, restart and reinstall them works, unlocked the problem