error on native file opening for solid edge st5

[matricola1099]

Hello everyone, I wanted to ask you if you know what the error message appears by opening a 2d solid edge native file indicating a compatibility error.
the text of the message is as follows: "Impossible to open the file. make sure that the file is suitable type and version and has read privileges."provided that:
> the file was always and only created and modified by the same original license;
> has not been locked in read-only on windows;
> you have all privileges as administrator (I mean on the file itself);
> the file is "available" in solid edge settings;

you have idea how you can recover it (i.e. reopen it)! ?

Thank you in advance of availability

 

[cacciatorino]

Hello everyone, I wanted to ask you if you know what the error message appears by opening a 2d solid edge native file indicating a compatibility error.
the text of the message is as follows: "Impossible to open the file. make sure that the file is suitable type and version and has read privileges."provided that:
> the file was always and only created and modified by the same original license;
> has not been locked in read-only on windows;
> you have all privileges as administrator (I mean on the file itself);

you have idea how you can recover it (i.e. reopen it)! ?

Thank you in advance of availability

Probably got corrupted during the rescue. Usually that's the standard error you get in two cases:

1) has been saved with a newer version of what you are using (but you exclude it)

2) the file got corrupted for some strange reason. It happened to me several times, and the only solution I found was to remake the design.

 

[matricola1099]

thanks for the promptness of the answer!
Unfortunately, I think your second option is the only feasible one.
Thanks again and congratulations for the site, in my opinion it is the top!

 

[delki]

the file is corrupt, you can always contact your assistance to ask siemens to repair it and restore it. if the file is not irreparably corrupt in a couple of days you return the file as new.