trouble sketchup artlantis

[drow247]

Hello, everyone.
if this is not the right section of the forum I apologize in advance.
I have a little problem that I can't find a solution. I'll explain.
use sketchup 8 to create 3d models, and its plugin for export to artlantis. My problem, however, is that when I expose the model and open it with artlantis, this almost always erases all the textures, finding me so rooms and white floors. probably lack of experience and something in my steps is not correct.

I hope someone can help me.
Thank you.

 

[meromero]

I carry out in 3ds, I lose the textures but I still have the correct assignments (so if I check a texture to a floor I do not find it on the walls), I use the textures of artlantis that are infinitely more beautiful, also because those of artlantis have the shaders with information on the radiosity and normal map and in rendering are undoubtedly better than the simple sketchup textures.
However, the compatibility between programmes depends very much on the versions. I use artlantis 3 and sketchup 8.