but with everything you pay for subscription (or subscription), a request to autodesk support you made?
on these things always solve without problems.. .
https://knowledge.autodesk.com/it/contact-support/technical-support/troubleshootingor (better according to me) in account-support-view requests support-download software
I pay both the subscription and the assistance.
in December I had a further license to activate, with all the efforts that my dealer has made, even beyond his contractual competence (assistance to the installation of the program is not included in my contract), until the site of autodesk was not settled, there was no way to proceed.
updates of 2 inventor licenses 2016 have always managed to install them in due time, on the 3rd license I managed to install them integrally only after Christmas, I have not yet understood why, there are too many interactions between sysops, programs, antivirus, browser. and a good dose of cube.
... better avoid attaching/sharing files cause licensing. . .
This is true, but sometimes a minimum of flexibility does not spoil.
we also keep account of the moment, they are all closed until Monday, autodesk assistance included.
we who are here, generally, are working or doing maintenance, if we can't do it so much it was worth staying to sleep.