electrogen group

[auro00]

good morning to all, I bought a generator of current 8.5kw group electrogen 8500w (220/380v) silent electric starter, but measuring the current does not reach neither 220 nor 380, it stops at 200v and 370v approximately.
can you do something to increase the power and get it to 220 and 380?

 

[cad3d]

Hi.
try to ask your question also on the forum electroyou, is a specific forum for the electrical/electronic sector.

 

[Fulvio Romano]

writing on dedicated forums is certainly a wise advice, but just to understand, how are you measuring tension?
Is it an empty voltage? under load and what kind of load? between which points? What multimeter are you measuring?

 

[cacciatorino]

I would call the seller, it could be defective. If you got it new, there'll be a guarantee.

 

[meccanicamg]

the legislation previews that 95% of the effective voltage values calculated as average value in the first 10 minutes must be ±10%.
Roughly put or two heads of the tester in the 230v socket and keep measured and see that values come out.
10% of 230v are 23v. so if you're out of range 207÷253v you have to send it back.
It is also true that if you can increase the minimum of the combustion engine you already have beautiful that solved.
anyway first, consult the manual. feel product assistance.

 

[meccanicamg]

have you tried to remake the non vacuum measurement na with a constant load of 2-3kw? should auto adjust and increase the voltage with the increase of the required power.

 

[Fulvio Romano]

have you tried to remake the non vacuum measurement na with a constant load of 2-3kw? should auto adjust and increase the voltage with the increase of the required power.

There are two aspects for which I asked those questions.
the first is that the vacuum regulator can not adjust well, so you have to put a minimum load. Only 500w is enough. It's still a regulator of a combustion engine.

the other is that "tension" is actually the effective value of an alternating voltage. low cost multimeters calculate the effective value by intercepting peaks and supposing harmonic distortion equal to zero. which works on the enel distribution network, but the harmonic distortion of a generator depends on the geometry of the shaft and the engine system. so the number on the multimeter could also be banally a numerical artifact.